PanelWise 5 Year Interactive Screen Post Warranty

What is included?

• Full 5 year replace service - If your screen fails, a replacement screen will be provided (replacement will be like for like or the closest model available)
• De-installation of broken screen 
• Installation of replacement screen

What you need to provide us to start your cover?

• School name & address/addressesSchool contact & contact details
• Number of units requiring cover by product, brand & model
• Provide serial numbers to the screens (at which addresses)

What manufacturers do PanelWise cover?

• ViewSonic
• Promethean
• CleverTouch
• SMART
• BenQ
• CTOUCH
• I3Connect
• IlYama

The "Straight Swap" Model

To ensure maximum uptime for aging hardware, Panelwise operates a replacement-only policy during the extended period.

• No On-Site Repairs: No engineering repairs will be attempted on the Customer's premises.
• Replacement Standard: All replacement units are fully refurbished to a Grade A standard.
• 12-Point Engineering Check: Every refurbished unit undergoes the following rigorous factory inspection.

1. Touch-point calibration.
2. Panel luminosity/uniformity.
3. I/O port integrity.
4. Internal power supply stability.
5. Audio output/speaker clarity.
6. WiFi/Bluetooth connectivity.
7. Frame/bezel structural integrity.
8. Firmware/OS stability.
9. Cooling fan/thermal regulation.
10. Soak test
11. PAT Test
12. Final aesthetic detailing.